Returns & Exchanges
At Luggage, Bags & More, we want you to travel with confidence, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether it's a change of heart or a change of destination, we are committed to making your exchange or return process as seamless as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unused luggage or bags back into their original shipping box, ensuring all tags and protective dust bags are included.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, removing any old shipping barcodes.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received, we will process your refund or shipment within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing